Privacy Policy

We may collect information you provide directly, including your name, phone number, email address, property address, billing details, real estate agent or escrow contact information, requested inspection services, scheduling preferences, messages, and other information you choose to send us.

We may also collect service-related information, such as inspection notes, report details, photos, findings, agreements, invoices, and communications related to your property or transaction.

When you use our website, we may collect basic technical information such as IP address, browser type, device information, pages visited, referring pages, and approximate location derived from browser or analytics data.

We use personal information to respond to inquiries, provide quotes, schedule inspections, perform inspection services, prepare and deliver reports, process payments, communicate with clients and authorized parties, maintain business records, improve our website, and protect our legal rights.

We may also use information for customer support, appointment reminders, service updates, quality control, fraud prevention, security, compliance, and other ordinary business purposes related to operating a professional home inspection company.

We may share information with service providers who help us operate our business, such as scheduling systems, report software, payment processors, email or phone providers, website hosting, analytics providers, customer management tools, and professional advisors.

We may share inspection-related information with clients and authorized transaction parties, such as real estate agents, escrow representatives, property managers, or other contacts you authorize.

We may disclose information if required by law, subpoena, court order, government request, insurance claim, dispute, safety concern, or to protect our rights, property, clients, or business operations.

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the site, understand visitor activity, improve performance, and measure marketing or website effectiveness.

You can usually control cookies through your browser settings. Some browser settings may affect website functionality.

Some browsers offer “Do Not Track” signals. Because there is no uniform industry standard for responding to those signals, our website may not respond to every Do Not Track signal. We will honor legally required opt-out mechanisms where applicable.

California residents may have privacy rights under California law, including the California Consumer Privacy Act as amended by the California Privacy Rights Act, if those laws apply to our business.

Depending on applicability and legal exceptions, California residents may have the right to request access to personal information, request deletion, request correction, know categories of personal information collected or disclosed, opt out of sale or sharing of personal information, limit certain uses of sensitive personal information, and not be discriminated against for exercising privacy rights.

To submit a California privacy request, contact us using the information in the Contact section below. We may need to verify your identity before responding. Authorized agents may submit requests where permitted by law and subject to verification requirements.

We do not sell personal information for money. We also do not knowingly sell or share personal information of consumers under 16 years of age.

If our use of analytics, advertising, or similar tools is considered a “sale” or “sharing” under California law, California residents may have the right to opt out. You may contact us using the information below to make that request.

We do not use sensitive personal information for purposes other than providing services, operating our business, maintaining records, security, legal compliance, or other purposes permitted by law.

We keep personal information for as long as reasonably necessary to provide services, maintain inspection records, comply with legal or insurance obligations, resolve disputes, enforce agreements, and operate our business.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, email system, or electronic storage method is completely secure, so we cannot guarantee absolute security.

Our website and inspection services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.

Last updated: June 23, 2026